HealthMeek Portal Rules
Safe portal use protects clients, families, caregivers, and the office.
HealthMeek portals are designed to keep care communication organized. Everyone using a portal should follow safe access and communication rules.
HealthMeek Portal Rules
Use your own account
Clients, caregivers, and staff should use only their own approved login and should not share passwords.
Keep information accurate
Users should provide accurate contact details, care notes, availability updates, and document information.
Respect privacy
Client, family, caregiver, and office information should not be shared outside approved HealthMeek workflows.
No emergency messaging
Portal messages are not for emergencies. Call local emergency services for urgent or life-threatening situations.
Document rules
Documents should be uploaded only when requested and should be truthful, current, and relevant to care or onboarding.
Office review
HealthMeek may review, update, restrict, or remove portal access when necessary for safety, privacy, or operational reasons.
Need help choosing care?
Request care support and HealthMeek can help your family understand the next best step.