Disclaimer

Important limits, safety notices, and service disclaimers.

This Disclaimer explains important limits that apply to HealthMeek website content, care requests, portals, communications, services, transportation support, pet care support, billing information, and public materials.

Disclaimer

Effective Date: June 2026

Clear notices help protect families, caregivers, and HealthMeek.

HealthMeek wants families and caregivers to understand what our website and services can do — and what they cannot do. These disclaimers help prevent confusion around emergencies, medical advice, availability, billing, portals, transportation, and pet support.

Request Care

Emergencies need 911.

HealthMeek website forms and portals are not emergency response tools.

No medical diagnosis.

Website content is not a substitute for licensed healthcare advice.

Service must be confirmed.

Care requests, schedules, pricing, and programs require office review and approval.

Not Emergency Care

HealthMeek is not an emergency service and does not provide emergency response, ambulance transportation, hospital care, or crisis monitoring.

For emergencies, call 911 or local emergency services immediately.

Do not use website forms, portal messages, email, voicemail, or text messages for emergencies.

HealthMeek does not guarantee immediate review or response to online messages, forms, portal messages, or missed calls.

If a person may be in danger, needs urgent medical attention, or has life-threatening symptoms, contact emergency services first.

This disclaimer applies to all HealthMeek website pages, forms, portals, text messages, emails, and public materials.

No Medical Diagnosis or Treatment Advice

HealthMeek website content is for general home care service information and care coordination support. It is not medical advice.

Website content does not diagnose, treat, cure, prevent, or manage medical conditions.

HealthMeek does not replace physicians, nurses, emergency providers, hospitals, therapists, pharmacists, or licensed medical professionals.

Clients and families should follow guidance from their healthcare providers for medical questions, medications, treatment plans, symptoms, and clinical concerns.

HealthMeek may help with non-medical support and care coordination, but medical decisions remain with the client, family, and licensed healthcare professionals.

Always contact a qualified healthcare professional for medical questions or changes in health condition.

Service Availability Is Not Guaranteed

Submitting a care request or viewing a service page does not guarantee that HealthMeek can provide the requested service.

Services depend on location, staffing, caregiver availability, schedule, safety, client needs, scope, documentation, and office approval.

HealthMeek may decline, delay, modify, pause, or discontinue services when needs are outside scope or cannot be safely supported.

Specific caregivers, exact schedules, response times, program availability, and service outcomes are not guaranteed.

Care begins only after intake review, required documents, authorization, agreements, payment arrangements, and scheduling approval are complete.

The HealthMeek office must confirm service availability before any family relies on a schedule or care plan.

Website & Portal Information May Change

HealthMeek works to keep public information accurate, but website and portal content may change or become outdated.

Service descriptions, pricing examples, programs, policies, portal features, careers, availability, and office workflows may change.

Website content may contain mistakes, omissions, outdated details, broken links, display issues, or temporary errors.

Portal information may not always be complete, final, or updated in real time.

HealthMeek may update, remove, replace, or correct website and portal content without advance notice.

Families, caregivers, and users should contact the office for current details before making decisions.

Caregiver Matching & Assignment Limits

HealthMeek aims to match clients and caregivers respectfully, but matching and assignment decisions depend on many factors.

HealthMeek does not guarantee a specific caregiver, caregiver schedule, caregiver availability, personality match, or permanent assignment.

Assignments may change due to availability, illness, emergency, safety, skill fit, location, client needs, or business operations.

Caregiver profile information, credentials, approval status, or portal data may change over time.

HealthMeek may remove, reassign, pause, or decline assignments when safety, quality, compliance, or scheduling requires it.

A respectful care match is the goal, but no caregiver-client arrangement is guaranteed permanently.

Transportation Support Disclaimer

Transportation support is not ambulance care, emergency medical transportation, or guaranteed transportation service.

Transportation support must be reviewed and approved based on mobility, destination, timing, safety, staffing, and service scope.

HealthMeek may decline or modify transportation requests that are unsafe, unclear, unauthorized, outside the service area, or outside scope.

Clients and families must provide accurate pickup, destination, contact, appointment, mobility, and escort information.

Traffic, weather, vehicle issues, access problems, appointment delays, and outside events may affect transportation timing.

For medical emergencies or emergency transport, call 911 or the appropriate emergency service.

Pet Care Support Disclaimer

Pet care support is limited, non-veterinary assistance intended to help clients maintain comfort and routine at home.

HealthMeek does not provide veterinary care, grooming, boarding, aggressive animal handling, or unsafe pet services.

Pet care support may require approval, service limits, and a separate addendum.

Clients and families must disclose pet type, behavior concerns, bite history, allergies, access needs, and household safety issues.

HealthMeek may decline pet-related support if risks cannot be reasonably managed.

Pet care support is not a replacement for licensed veterinary care or professional animal services.

Pricing, Billing & Payment Disclaimer

Website pricing examples, service descriptions, or public materials are not final billing promises unless confirmed by HealthMeek.

Final pricing may depend on service type, schedule, duration, location, urgency, holidays, transportation, supplies, program needs, and signed agreement.

Quotes, estimates, discounts, deposits, fees, minimums, and billing terms may change until confirmed by the HealthMeek office.

Late cancellations, missed visits, denied access, unpaid balances, or schedule changes may create fees according to HealthMeek policy or agreement.

Payment processing may involve third-party providers and separate payment terms.

Clients or responsible parties should review the signed agreement, invoice, and billing policy for final terms.

Third-Party Tools, Links & Services

HealthMeek may use or link to third-party systems for hosting, payments, communication, maps, forms, scheduling, email, SMS, analytics, or portal features.

Third-party websites and tools may have their own terms, privacy policies, security practices, fees, downtime, and limitations.

HealthMeek does not control every third-party platform or outside website linked from HealthMeek pages.

Maps, images, icons, communication tools, payment processors, and analytics systems may be provided by outside vendors.

Users should review third-party terms and privacy notices before using outside services.

HealthMeek is not responsible for third-party content, outages, security incidents, policies, or actions outside its reasonable control.

Privacy & Security Limits

HealthMeek works to protect information, but no website, portal, email, text, phone, or internet-connected system can be guaranteed 100% secure.

Users should avoid sending unnecessary sensitive information through regular email, text message, voicemail, or public website forms.

Portal users must protect their login information and report suspected unauthorized access.

HealthMeek may restrict portal access, monitor system activity, and review records to protect privacy, safety, and security.

Privacy practices are explained further in the HealthMeek Privacy Policy.

Use secure HealthMeek workflows whenever possible for documents, records, and sensitive information.

No Legal, Financial, or Insurance Advice

HealthMeek website content is not legal, financial, tax, insurance, Medicaid, Medicare, benefits, or estate planning advice.

Families should consult qualified professionals for legal, insurance, tax, benefits, estate, guardianship, Medicaid, Medicare, or financial questions.

HealthMeek may provide general service information but does not determine legal rights, eligibility, benefits, coverage, or reimbursement.

Any examples on the website are general and may not apply to every family, client, caregiver, or payer situation.

Users should not rely on HealthMeek website content as professional advice outside HealthMeek service coordination.

Professional advice should come from licensed or qualified professionals in the appropriate field.

Limitation of Reliance

Users should not rely only on website content, portal content, or automated messages when making urgent, medical, legal, financial, or safety decisions.

HealthMeek public pages are educational and operational summaries, not complete contracts or complete care instructions.

Signed agreements, care plans, authorizations, policies, and direct office confirmations may control over general website summaries.

HealthMeek does not guarantee that website content will be uninterrupted, error-free, complete, current, or suitable for every situation.

Users are responsible for confirming important details directly with the HealthMeek office.

When in doubt, contact the office for confirmation before relying on website or portal information.

Policy & Disclaimer Updates

HealthMeek may update this Disclaimer as services, portals, laws, business operations, or risk requirements change.

Updated disclaimer language may be posted on this page.

Continued use of the website, portals, forms, or services after updates means the updated disclaimer applies.

Other HealthMeek policies, agreements, addenda, privacy terms, billing terms, and service terms may also apply.

Questions should be directed to the HealthMeek office.

Contact: care@healthmeek.com

HealthMeek Disclaimer Commitment

Need clarification before relying on something?

Contact the HealthMeek office to confirm current service availability, pricing, scheduling, portal details, transportation limits, pet care limits, or policy questions.

Contact HealthMeek

This Disclaimer is a strong operational draft for HealthMeek website, portal, service, transportation, pet care, caregiver, client, billing, and communication workflows. Final publication should be reviewed by qualified counsel for Florida requirements, home care licensing, HIPAA applicability, consumer disclosures, limitation of liability, SMS/email communication, and third-party platform agreements.